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service that delights

Our goal is to equip you for today’s needs while “future-proofing” your investment. We look forward to continuing this conversation with you to roll out your flexible DAM solution. We hope this marks the beginning of a long-term business friendship.

Customer QuickLaunch Program

Our Customer QuickLaunch Program ensures you get set up quickly. Experience white-glove treatment through our full service setup and onboarding. We start with a Discovery Workshop to prepare for an efficient setup process that can be deployed in weeks. And we offer either on-premise or cloud-based options to meet your needs.

Training

We can create a training package that is just right for you. Training can be delivered via video conference or onsite. Generally, we recommend training in four categories:

  • Configuration of eyebase according to needs.
  • Daily work with eyebase
  • Integration of eyebase with other systems, special workflows etc…
  • Train the Trainer to ensure your team has a go to expert

US Support with Global Expertise

For ongoing support, you can reach our support team 9am-5:30pm ET. And when you reach out through our support ticketing system, you’ll get a helpful response from our specialized technical team.

A PDF User Guide is included for easy reference. Ask about our API documentation as well. 

Professional Services

Our experts are glad to offer help with system integration, data migration, defining and developing workflows, user specific adaptations and more!

When requested, such support will be provided online and will be charged at a set hourly rate. Blocks of Professional Service hours can be purchased.

SCHEDULE A DEMO TODAY!

We’d be delighted to give you a customized demo of the Ultimate DAM™. Contact us today! You can also request a copy of our free 135-Point DAM Checklist. We look forward to hearing about your challenges and breaking through your bottlenecks together.